ZidRun
Privacy Policy
Last updated: 8 July 2026
This Privacy Policy explains what data ZidRun collects, how we use it, and the choices you have. It applies to our website, mobile app, and related services. ZidRun operates in Algeria and is committed to collecting only what we need to run the Service.
We provide this policy in English, French, and Arabic. If there is any conflict between the versions, the English version prevails.
1. Information we collect
We collect:
- Account & profile: name, email, phone, and optional details such as gender, date of birth, city/wilaya, national ID (when a race requires it), and avatar.
- Race activity: your registrations and any documents an organizer requires.
- AI coach data: the training and health details you choose to provide (goals, training history, injuries, ongoing health conditions, weight), and, if you record runs, your run metrics and GPS routes.
- Messages: support chat messages you send us.
- Organizer data: for organizer accounts, contact and organization details.
- Payment proof: the screenshot you upload to confirm a manual payment. We do not collect or store card numbers.
- Device & usage: basic technical data (such as approximate pages viewed and app/version) collected through our own first-party analytics.
2. How we use your data
We use your data to: create and secure your account; manage race registrations and share the information organizers need to confirm your place; provide and personalize your AI coach; deliver notifications you have not turned off; review manual payments; measure and improve the Service; and keep it safe and comply with law.
The AI coach offers training guidance only and is not medical advice. Runs are private by default and appear on public leaderboards only if you explicitly choose to share them. We do not sell your personal data.
5. How long we keep data
We keep your account and its data for as long as your account is active, and as needed to provide the Service, meet legal obligations, resolve disputes, and enforce our agreements. Analytics records are kept in aggregate and older raw records are periodically pruned. When you delete your account, we delete or anonymize your personal data, except where we must retain some of it by law.
6. Security
We use industry-standard practices to protect your account and data: passwords are hashed, access to admin tools is restricted, and connections are encrypted in transit. No online service can be completely secure, so please use a strong, unique password and keep your credentials safe.
7. Your rights & choices
You can view and update most of your information, and turn run sharing on or off, from your account. You can manage notification channels in your notification settings, and manage cookies via the banner and your browser.
You may request access to, correction of, or deletion of your personal data, and you may withdraw consent for optional processing. To request deletion of your coaching and run data or exercise any right, contact us at hello@zidrun.com. We may need to verify your identity before acting on a request.
8. Children
The Service is not intended for children under 16. If you are under 18, you should use the Service only with the involvement of a parent or legal guardian. If you believe a child has provided us personal data without appropriate consent, contact us and we will take reasonable steps to remove it.
9. Changes & contact
We may update this policy from time to time and will change the “last updated” date above; for material changes we will provide reasonable notice. For any privacy question or request, contact us at hello@zidrun.com.